Frequently Asked Questions

Get answers to common questions about Hair Length Charge long:.

The Hair Length Charge long: covers additional stylist time, extra professional products, and handling needed for long or very thick hair. It ensures high-quality results and fair pricing when services require more labor or materials than standard appointments.

Our stylists assess length, density, and service complexity during booking or consultation. Typically hair past mid-back or exceptionally thick hair incurs the charge. We’ll confirm applicability before starting so you can approve any additional fee.

You’ll be notified at booking and again during the in-salon consultation prior to your service. Our team confirms any applicable long-hair charge so you can decide and avoid unexpected charges on the day.

Yes — reducing length below the long-hair threshold before your appointment may remove the additional fee. Contact us to schedule a quick trim or combine a haircut and service; we’ll advise whether that eliminates the charge.

The charge can apply to extensions and dense textured hair when they increase service time or product use. Please disclose extensions or special textures at booking so we can quote accurately and allocate sufficient time.

Refunds follow our booking and cancellation policy. If the fee was prepaid, cancellations within the allowed window typically permit refunds minus deposits. Rescheduling usually transfers the charge; contact the salon for details about your appointment.