Frequently Asked Questions

Get answers to common questions about Makeup On Demand.

We accept same-day requests when artists are available, though booking at least 24 to 48 hours ahead ensures your preferred time and stylist. For peak days like weekends or holidays, reserve earlier; rush fees may apply for last-minute appointments.

Yes, our artists consult before the session to match colors, tones, and overall vibe. Bring photos or outfit details, and we'll adapt finishes for lighting and occasion. Any allergic concerns or product preferences are noted to ensure comfort and results.

We use professional, cruelty-free and dermatologist-tested brands chosen for longevity and skin safety. Artists carry foundations spanning many shades, waterproof eyeliners, long-wear lip formulas, and hypoallergenic options. Tell us sensitivities and we'll select suitable alternatives.

A standard application takes 30 to 60 minutes depending on complexity; natural looks are quicker, while bridal or glam styles, including false lashes, may take up to 75 minutes. We'll confirm estimated time when booking to accommodate your schedule.

Yes, classic and strip lash applications, brow shaping, tinting, and lamination are available as add-ons. These services can be scheduled alongside your makeup appointment for a seamless finish. Prices and timing will be confirmed at booking.

We require at least 24 hours' notice to cancel or reschedule to avoid a small fee; same-day cancellations may incur a greater charge or forfeit a deposit. If your artist must cancel, we'll offer alternatives or a full refund.